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City of Austin, Fleet Services

General Information

(249504)

Job title: Fleet Service Consultant (COA070774)
Job location: Austin, TX 78721 United States
Requisition code: COA070774
Date posted: 03/26/13
Job type: Full-Time
Compensation:

Job Classification


Job Category:Other

Job Description


Job description:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Performs diagnosis of vehicle/equipment problems and determines need for vehicle repair through equipment testing/inspection
2. Creates itemized work order including diagnosis of problem and labor hours for repair/maintenance/service
3. Determines need and coordinates with outside vendors for parts and services
4. Communicates vehicle repair needs and time required to customers
5. Monitors work status and communicates with customers, user department and service center personnel regarding status of work
6. Communicates with customers to determine the nature of mechanical problems
7. Coordinates and schedules repair/maintenance/service with other departments/fleet liaisons
8. Ensures and facilitates road service, wrecker service and/or tire repair and maintains wrecker and service call logs
9. Manages on-site vehicle/equipment inventory and ensures all vehicles/equipment have an associated work order in the automated fleet management system
10. Maintains and produces vehicle and equipment repair/maintenance/service, down-time, productivity, and other reports as needed

Supervision and/or Leadership Exercised:
May provide leadership, work assignments, evaluation, training, and guidance to others

Job Requirements


Education, training, experience:
Minimum Qualifications:
• Graduation from high school or equivalent plus four (4) years of experience working in fleet operations performing general vehicle mechanical repairs and maintenance, one (1) year of which was in a lead capacity.
• Combination of equivalent experience and education may substitute for the minimum qualifications.

Licenses or Certifications:
• Requires a Class C driver's license.
• May be required to obtain an appropriate Commercial Driver's License (CDL) within 90 days of employment with the City

Preferred Qualifications:
• Experience providing direct service to customers and coordinating with vendors in an automotive environment
• Certification in Automotive Technology, Diesel Technology, or related field
• ASE Master Certification
• Experience providing leadership or supervising a team of automotive and/or diesel technicians
• Experience maintaining and repairing heavy-duty vehicles and/or equipment


 

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