Texas Municipal League - Online Career Center

Job (this posting is closed/inactive)

City of West University Place

General Information


Job title: Emergency Telecommunications Operator
Job location: West University Place, TX 77005 United States
Requisition code:
Date posted: 04/19/13
Job type: Full-Time
Compensation: $17.02/hr - $23.83/hr DOQE plus exceptional benefits package

Job Classification

Job Category:Safety - Other (Dispatcher, Animal Control, etc)

Job Description

Job description:
Answers the phone, determines the severity of reported incidents and the appropriate type of public safety response and assists citizens with requests for emergency and non-emergency service for police, fire and emergency medical service.
Directs citizen inquiries and non-emergency calls to the appropriate agency or organization.
Dispatches law enforcement and fire and rescue personnel and notifies support and crisis personnel as needed through the use of a multi-channel radio system.
Processes traffic citations, prepares court complaints and reviews reports.
Operates telephone, teletype, computer, CRT, radios, tape recorders, intercoms, alarm monitors and other related equipment.
Requests and disseminates vehicle registration, driver’s license, criminal history information through the use of the Texas/National Computer System (TCIC, NCIC).
Obtains computer information and disseminates to law enforcement officials and investigators. Enters related information into the system.
Sends and receives teletype information to and from related agencies.
Maintains records or logs of work performed such as case numbers assigned to public safety officers.
Notifies Public Works personnel after hours and on weekends of calls for service, and dispatches such to personnel to service calls.
Maintains logs and issues keys to citizens using City-provided services.
Prepares and mails information to citizens.
Observes and follows safety rules and regulations including wearing safety apparel, if applicable, during the course and scope of job related duties.

Job Requirements

Education, training, experience:
High school diploma or equivalent; Telecommunications Operator Certification issued by TCLEOSE; related experience.

= = = = = = = = = = = = = = = = = =

If you are using Internet Explorer and are having trouble, please go to Tools > Compatibility View Settings > add AssociationCareerNetwork.com to the list.

For Tips and FAQ's please go here.

If you are a job seeker, you will need to set up an account for the application process. If you have questions about a job opening, please contact the city.

For other questions, please contact TML at careercenter@tml.org. JOB SEEKERS: Do not send your resumes to this email.