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City of Bellmead

General Information

(306644)

Job title: Telecommunication (Dispatch) Operator
Job location: Bellmead, TX 76705 United States
Requisition code:
Date posted: 09/23/13
Job type: Full-Time
Compensation: TCLEOSE Certified: $11.00 - $11.75 hourly

Job Classification


Job Category:Safety - Other (Dispatcher, Animal Control, etc)

Job Description


Job description:
The purpose of this position is to provide a link between emergency services agencies and the citizens in need of those services and to operate the Texas Crime Information Computer and the National Crime Information Computer. This position is also responsible for the preparation and maintenance of all of the necessary records in support of the Bellmead Police Department Communications Center.

Essential Duties:
•Answer incoming radio, telephone, and computer generated calls of both an emergent and non-emergent nature; ascertain the nature of each situation and appropriately dispatch all necessary personnel and equipment according to jurisdiction and specific standard operating procedures
•Maintain incident and status histories accurately and other records, documenting agency response and location of personnel and equipment using a computer aided dispatch (CAD) system
•Operate a CRT terminal, requesting and reacting to interagency data on a crime information center computer network; obtain criminal histories and driver histories; enter warrants; etc.; and maintain strict confidentiality on all information relating to same
•Maintain a current knowledge and understanding of all departmental policies and procedures, ensuring consistency in responding to situations
•Utilize the organization’s chain of command to ensure that proper notification of serious incidents are made to the supervision of the Communications Supervisor or Police Chief.
•Perform minor care and maintenance of communication, office and radio equipment
•Provide professional services to all City of Bellmead customers
•Perform related duties as assigned

Job Requirements


Education, training, experience:
Education, Training, and Certification
• High School diploma or G.E.D.
• Must pass a typing test with a score of 35 wpm or better
Other requirements
•Must pass a background check
•Hearing-ability to operate multiple radio systems
•Vision-ability to read documents and computer screens
•Voice-ability to speak in a clear and understandable voice
•Ability to work under pressure and maintain a calm and professional demeanor
•Shift work is required

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