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City of McKinney

General Information


Job title: Communication Specialist II
Job location: McKinney, TX 75070 United States
Requisition code: 1314-046
Date posted: 04/07/14
Job type: Full-Time
Compensation: Full Benefits - please see our website for details at: under the Human Resources Department

Job Classification

Job Category:Safety - Other (Dispatcher, Animal Control, etc)

Job Description

Job description:
Starting Salary: $17.59 - $24.63 hour

Responsibilities: Under general supervision, receive requests for police, fire and emergency medical services; answer non-emergency and emergency 9-1-1 phone lines; dispatch and deploy public safety personnel to calls for service; operate various telecommunications equipment. Function in the capacity of specialist in charge in the absence of a shift supervisor when required. Mentor and/or Train new employees when required. Ability to Work any assigned shift (days, evenings, nights), must be willing to work holidays, weekends and overtime, as needed for scheduling purposes. Perform other assigned duties as required.

Job Requirements

Education, training, experience:
Minimum Qualifications: All qualifications required for Communications Specialist I and additional: 4 or more years of public safety communications experience as a telecommunicator (including Police, Fire, EMS, Military or other applicable dispatch environment). Possess Emergency Medical Dispatch (EMD), (or ability to obtain within one year), and NCIC/TCIC or Full Access Operator (or ability to obtain within one year). Internal applicant's most recent performance evaluation score must be a 3.5 or higher.
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